Cerebral is an online mental health service that offers therapy, medication management, and a combination of both through a telehealth platform. It is designed to provide accessible and convenient mental health care, including individual therapy, couples therapy, and psychiatric medication management. Clients can interact with their care providers via video chat or phone, and the platform provides tools for scheduling appointments, tracking medication, and maintaining communication with healthcare providers.

There are 3 main types of mental health services online

Subscription-based models offer a consistent and comprehensive care package, making budgeting for mental health services predictable. Though these services often cost more, you are more likely to be able to see the same provider again for follow-ups, which is crucial in the management of mental health conditions. 

Cash-based, one-time services provide flexibility, allowing you to pay as you go without long-term commitments. This can be ideal for occasional consultations or when trying out new therapists. The biggest downfall for this model is that because it is purely transactional, you are not guaranteed to see the same provider again due to them leaving the platform or that they are booked up. 

Using insurance can minimize your immediate out-of-pocket expenses, especially for ongoing treatments, but may restrict your provider options based on network coverage. Many insurance plans today have high deductible, you might have to pay very high full price ($300-$500 per visit) until meeting deductible. 

Comparison Cerebral vs. Done vs. Brightside Health vs. Inflow Health

PlanServices OfferedLocationsPriceControlled Substance
CerebralVirtual psychiatry + medication management, Talk therapyMedication available in all states. Therapy plans available in many states$95/month for medication and care counseling, $295/month for therapy, $365/month for medication and therapyNo
DoneVirtual psychiatry + medication managementAZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, IA, KS, KY, ME, MD, MA, MI, MS, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI$199 first visit then $79/monthNo
MiraVirtual psychiatry, digital talk therapy, in-person urgent care, virtual primary care, lab tests, annual routine bloodwork, STD tests, vision care, glasses discount, gym discount, prescription discounts, GLP-1 discounts. NY, CA, TX, FL, and GA. Other states with reduced coverage. $45/month on average for membership. $99 copay for initial visit + $60 each follow upCase by case
BrightsidePsychiatry, Therapy, Psychiatry + Therapy, Specialized Crisis CareNationwide virtual carePsychiatry: $95/month, Therapy: $299/month, Psychiatry + Therapy: $349/month, Crisis Care: Pay with insurance onlyNo
InflowPersonalized ADHD treatment, Online consultations, Specialist providersNY, FL, and OH$179 for the first month then $95/monthNo

When selecting a mental health service, consumers should consider the types of services needed, the flexibility of location, and the cost structure that best fits their budget and healthcare needs. For instance:

  • Cerebral and Brightside are suitable for those who need both psychiatric and therapy services virtually across multiple states. These two providers are great if you are a high utilizer. 
  • Done and Inflow are specialized for those dealing with ADHD, providing focused care in specific states. offers a more affordable ongoing cost post-initial visit, appealing to those needing regular medication management.
  • Mira stands out for individuals seeking a broader healthcare package, not just mental health services. If you have no insurance, Mira is a great fit at a low monthly price. 

Other services that offer mental health medication management - Talkspace, Talkiatry, CircleMedical

Other services like Talkspace, Talkiary, and Circle Medical provide mental health medication management without a monthly subscription fee but do require you to have health insurance. These services function more like a traditional psychiatrist clinic but operate virtually. The common theme we found after researching user comments from these platforms is that though they accept insurance, patients often get billed anywhere between $100 to $300 for each visit due to the deductible not being met. 

ProviderCost
TalkiatryBill insurance + $250-$300/visit on before meeting the deductible. $30-$50 copay after deductible is met.
TalkspaceCash price: $299 for initial visit (same if you have insurance and haven't met deductible). $150 for follow-up visits.
Circle MedicalBill insurance + $117/visit for the initial visits and $81-$109/follow-up billed to patients 
TeladocCash price $299 for initial visit 

What Prescriptions Can I Get Online?

Prescriptions Typically Available Online:

  1. Antidepressants: Medications like SSRIs (e.g., Sertraline, Fluoxetine) and SNRIs (e.g., Venlafaxine, Duloxetine) are commonly prescribed online for conditions such as depression and anxiety.
  2. Non-stimulant ADHD medications: Non-stimulant treatments for ADHD, such as Atomoxetine or Guanfacine, can often be prescribed via telehealth.
  3. Anti-anxiety medications (Non-controlled): Certain anxiety medications that are not classified as controlled substances, such as Buspirone, can be prescribed online.
  4. Mood Stabilizers: Drugs like Lamotrigine or Valproate for the management of mood disorders such as bipolar disorder can be accessed through online services.
  5. Antipsychotics: Medications like Quetiapine or Olanzapine, used for schizophrenia or bipolar disorder, can be prescribed online after a comprehensive evaluation.

Prescriptions Typically NOT Available Online:

  1. Controlled stimulants: Medications such as Adderall, Ritalin, or Vyvanse for ADHD are controlled substances and often require a face-to-face visit due to their high potential for abuse and dependence.
  2. Controlled anti-anxiety medications: Benzodiazepines like Xanax, Valium, or Ativan, which are used for severe anxiety or panic attacks, are also controlled and usually not prescribed online because of their addictive properties and potential for misuse.
  3. Narcotics: Pain relievers such as opioids (e.g., Oxycodone, Hydrocodone) are not typically prescribed through online platforms due to strict regulatory controls and high risk of addiction.
  4. Certain sleep medications: While some sleep aids might be prescribed online, those classified as controlled substances, such as Ambien (Zolpidem), are generally not available through telehealth services.

When Should I Use Online Psychiatric Providers:

SHOULD

Online psychiatric services are highly beneficial for routine management of stable mental health conditions, offering regular check-ins, medication management, and therapy sessions. They provide an accessible entry point for those seeking initial mental health consultations or assessments, especially for those who may feel apprehensive about visiting a traditional mental health clinic. These platforms accommodate flexible scheduling, making mental health support available outside of regular office hours, which is ideal for individuals with busy schedules or those in remote areas. Online services can also serve as a supplementary tool for those already receiving in-person care but requiring more frequent support or specialized services that aren't available locally.

  • Depression: Online therapy and medication management can be effective for many individuals experiencing mild to moderate depression.
  • Anxiety Disorders: Conditions like generalized anxiety disorder, social anxiety, and panic disorder can often be effectively managed through online therapy and medication.
  • ADHD: Regular follow-ups and medication management for Attention Deficit Hyperactivity Disorder are well-suited to online platforms, where providers can monitor symptoms and adjust treatments as needed.
  • Obsessive-Compulsive Disorder (OCD): Virtual sessions can provide the continuous support needed for managing OCD, including Cognitive Behavioral Therapy (CBT), which is effective over telehealth.
  • Sleep Disorders: Issues such as insomnia can be treated via virtual care, where cognitive-behavioral techniques and medication management are employed.
  • Stress Management: Online services can offer coping strategies and techniques to manage everyday stress effectively.
  • Post-Traumatic Stress Disorder (PTSD): While more severe cases may require in-person care, mild to moderate PTSD can be addressed through online therapy sessions.

SHOULD NOT

Online psychiatric services are not suitable for handling emergency situations, such as severe mental health crises or situations involving suicidal thoughts, where immediate, direct medical intervention is necessary. They are also less effective for diagnosing and treating complex or rare psychiatric conditions that may require comprehensive physical assessments or multi-disciplinary approaches unavailable through telehealth. Technical issues like poor internet connectivity or lack of a private environment can impede the efficacy of online consultations. Additionally, some individuals might prefer the nuanced interaction of face-to-face sessions, which better facilitate emotional connection and non-verbal communication. Lastly, regulatory constraints might restrict the ability of online services to prescribe certain medications or operate across state lines, limiting their effectiveness depending on your location.

  • Severe Mental Health Crises: Conditions involving suicidal ideation, severe psychosis, or any risk of harm to self or others require immediate, in-person intervention.
  • Schizophrenia: This complex mental health condition often requires close psychiatric monitoring, specialized treatments, and coordinated care that may not be available online.
  • Bipolar Disorder (acute phases): While stable bipolar disorder can sometimes be managed online, acute manic or depressive episodes often need more intensive, direct medical care.
  • Eating Disorders: Severe cases of eating disorders like anorexia and bulimia typically require intensive therapy and monitoring, including nutritional counseling and sometimes inpatient care.
  • Severe Substance Abuse: Recovery from severe substance abuse disorders usually necessitates comprehensive treatment programs that include detox, in-person counseling, and possibly residential treatment.
  • Dementia and Other Cognitive Disorders: These conditions generally require specialized, in-person assessments and ongoing care that virtual platforms cannot adequately provide.

Frequently Asked Question

Q1: What technology do I need to use online psychiatric services? A1: You will need a reliable internet connection, a computer or smartphone with a camera and microphone, and a private, quiet space for your sessions. Ensure your device supports the telehealth platform being used.

Q2: Can online psychiatric services prescribe medication for all conditions? A2: While many common psychiatric medications can be prescribed online, regulations may restrict the prescription of controlled substances like stimulants used in ADHD treatment or certain anti-anxiety medications. Providers will follow state and federal guidelines.

Q3: How do I know if my online psychiatrist is qualified? A3: Verify that your psychiatrist is licensed in your state by checking with your state’s medical board or requesting the provider's credentials directly from the service. Accredited platforms typically vet their providers and display their qualifications openly.

Q4: Can I switch providers if I am not satisfied with my care? A4: Yes, most online platforms allow you to switch providers if you feel your current match is not meeting your needs. It’s important to find a therapist or psychiatrist with whom you are comfortable.

Q5: How are emergencies handled by online psychiatric services? A5: Online services are not suited for immediate crisis management. However, they typically provide resources or direct you to emergency services if a crisis arises during a session. Always have local emergency contact numbers handy.

Q6: Are there any age restrictions for using online psychiatric services? A6: Most online psychiatric services require patients to be 18 years or older, though some offer services to adolescents with parental consent. Check with specific providers for their age policies.

Q7: How secure is my personal information with online psychiatric services? A7: Reputable online psychiatric services are compliant with health privacy laws like HIPAA in the U.S., ensuring that your personal and health information is securely stored and transmitted.

Q8: Can I use online psychiatric services if I am traveling abroad? A8: This depends on the service's policies and the regulations of the country you are visiting. Some services may restrict access based on geographic location to comply with local laws regarding healthcare provision. Always check with your provider before traveling.